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FAQs

How much experience do you have?

We have been providing professional DJ services since 2002. We've entertained multiple weddings and other events and all our selected DJ's that represent us have many years of combined experience as well. They all have unique personalities, but all are good with music knowledge, equipment expertise and are customer focused

Can you provide references?

Yes we do! We provide a list of Testimonials from past clients.

What types of events do you book?

Most of our functions are weddings; however, we also perform at many corporate events, class reunions, birthdays, anniversaries, holiday parties, school dances and community events. We also specialize in elegant and upscale events held at specialized venues, hotels, country clubs, e.t.c.

We've also DJ'd at night clubs, private homes and senior centers! We've played music at rodeos, 4th of July events, New Years Eve parties, etc. Please note that we are not only a disc jockey service, we are also MCs.

What areas do you cover?

We cover all of Michigan and surrounding cities of nearby states.

How extensive is your music library?

Our collection of music consists of songs from the 30s and 40s big band era through the current hits of today. We have access to over 40,000 titles (and counting) in our music library. Any requests not on the standard play list must be submitted at least one week prior to your event.


That gives us enough time to research our library and make sure we have the important music for your event.  We always give you the option to bring music from your own collection if we can't locate specifically what you require (on CD, MP3 disc, flash drive or iPod).

What kind of equipment do you use?



We use nothing but the best of brands from our sources to your ears!

Do you carry liability insurance?

We do carry liability insurance, and theft insurance. If an event facility requires that we show proof, we can do so at their request. We do specify in our contract a property damage clause, as well. If we break something, we offer to pay for it.


Who will be the disc jockey at my event?

We try to match up what needs and expectations our clients have to what we know we can provide. Also, if a promise is made for a certain DJ initially, it is best to sign the contract and pay the retainer right away to secure the booking, as we assign DJs to events as contracts and retainers come in, on a first come first serve basis.


Can we meet our disc jockey in advance?

Yes. Both current and potential clients are encouraged to meet with us. We generally meet with you at your residence or at a location that is convenient for you.

What is your backup policy?



In the rare event of an emergency, a qualified backup will take the place of your assigned DJ at your event. We also have a backup plan for equipment failure.

How do you determine your pricing?



Factors that determine the rate for your event depend on what package you choose, the day of the week your event is, the location of your event, how many people will be in attendance and how long you need music played at your event. We also have some value added options like fog machines, video projectors, monograms.


How far in advance can I book service?



In most cases, clients submit their request 3-12 months in advance of their date. But we've been known to take events as late as the date of an event! Of course we prefer as much time as possible to plan the perfect event!

Can you hold my date for me?

Once we have received the signed agreement and the deposit has been paid, yes, your date is secure.  We even mail out a confirmation letter with a copy of the signed agreement after we receive the signed agreement and retainer. 

If you don't receive this confirmation within 2 weeks of mailing it to us, please call to follow up.  After the initial consultation, we don't follow up with clients unless we receive at least a signed contract.  It is not our philosophy to have a hard sales approach...we put the ball in your court after the consultation.  And if something gets lost in the mail, it is not our fault!

What are your payment & booking terms?



In order to secure our services, a minimum retainer (installment) must accompany your signed contract. For installment options, your balance is due the day of your event. If the same date/time period is requested by more than one client, then bookings are based on the date we receive the signed contract and payment (first come-first served).



We accept checks, certified checks, all major credit cards, money orders, paypal or cash for payment.

When is my contract due back?



When you submit your deposit to us, the contract is due in order to secure your date. The sooner the better. Retainers are refundable until 60 days prior to an event.

What is your overtime policy?



If you want to extend the length of your event, the overtime rate depends on the package you selected. Our DJs also have the ability to negotiate a specific OT rate that could be less expensive and it must be paid to your disc jockey prior to the start of the overtime period.

Will You Advertise At Our Event?



No & Yes! No, we will not display any banners or signs near our DJ booth, and no we will not place business cards or advertisements at your guest’s tables. Yes, if one of your guests request information, we will give them a business card to contact us at a later time.



Will Our Disc Jockey Get Involved With Our Event?



That's up to you! DiJital Engagement takes pride in our professional ability to interact with you and your guests tastefully to the level you desire. We can customize our DJs performance to create an atmosphere of elegance and sophistication, high-energy excitement or the perfect mix of both.



How Will Our Disc Jockey Dress For Our Event?



That's up to you! For formal events we prefer to dress in a tuxedo (usually without the jacket, for ease in moving around the floor while coordinating and directing your event). If your occasion is not as formal, we will wear dress pants and a dress shirt.

If we are entertaining a theme party, we will dress tastefully for your theme. Should you desire another form of attire, just let us know in advance.


If your question isn't listed, feel free to contact us!

 

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